TOUR INFO

Hello,

We are excited to welcome you to the sanctuary on your scheduled tour date and time!

Our sanctuary address is 93-1280 South Point Rd, Naalehu, HI 96772. If you use Google Maps it should take you right to our driveway. If you use Apple Maps it will likely take you too far. Please watch for our signs on the left hand side of the road (as you are driving toward the ocean), five miles down South Point Rd.

As you pull into our driveway, you’ll notice a snack shack on your right. It does not belong to us. Please drive past it and park on the Mauka side (means mountain side) of the driveway, with the nose of your car toward the fence (lined with pink and white flags), allowing plenty of room for trucks and trailers to enter our gate if needed.

Once parked, you will notice two gates- one that goes to two metal buildings on your right, and one that goes down a long road. The metal buildings are not ours. Please do not bother our neighbor. Our gate is to the left in front of the long road. We will meet you at that gate right around 11:00am.

Please take a moment to read over our rules and suggestions below, so that this can be an amazing experience for you and the animals.

THINGS TO KNOW

This is a farm setting with dirt, mud and poop. Plan to get at least one of these three things on your person, your shoes, and your clothes. Dress accordingly (closed-toe shoes are highly recommended).
We suggest sunscreen and drinking water. You may also want a hat and sunglasses (for the dusty wind). Typical weather in South Point is sunny and breezy-to-windy with a chance of scattered showers.
For the safety of our animals as well as yours, no companion animals are allowed and cannot be left in vehicles.
No food is allowed on the property or to be given to our animals. Please keep all food in your car and make sure your pockets are empty.

FOR THE SAFETY OF THE ANIMALS AND YOU

We are a sanctuary, not a petting zoo (however, we do have lots of animals who love to interact). You are not guaranteed to get to pet anyone, nor meet everyone. All animals are free to walk away, should they so choose. Never chase, tease, pick up or restrain any animal.
Always listen to the staff and volunteers when interacting with the animals. They have spent countless hours with each of them and know them, their mood, their likes and dislikes. Help them make sure that you and the animals have a positive experience by following directions.
Children are the responsibility of the guardian, not our staff or volunteers. Please help children understand what is expected of them beforehand. NEVER leave your child unattended or in the care of anyone but you. If you can't put your hand on your child's shoulder, they are too far away from you. Please supervise them at all times.
You are welcome to bring fruits or veggies for the animals; however, due to strict dietary guidelines, no feeding of animals is permitted during tours. Any food brought for the animals will be given to them by staff, during feeding time.
No smoking of any kind is allowed on property. If you smoke off property, please be aware that we live in a very high-risk fire zone. Please act responsibly.
There is no public restroom on-site so plan to use a restroom before coming. If you are coming from the Kona side, there are restrooms located outside Ocean View Market in Ocean View. If you are coming from the Hilo side, there are restrooms at Punalu'u Bakery in Naalehu.
We want this to be a positive experience for all- humans and animals- but the safety and well-being of our animal residents will always be our first priority. Please help us heal them, not harm them, by following the rules at all times. Should you be asked to leave the grounds, a refund will not be issued.

Aloha and we'll see you soon!